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Q: WHAT SHOULD I BRING TO MY APPOINTMENT?
A: The following is a list of helpful items to bring:
1. Your referral, if required. We recommend that you obtain it from your primary care physician ahead of time rather than
relying on them to fax it to us. If your insurance plan requires one, you will not be able to be seen without a referral.
2. Your insurance card and a driver's license or passport
3. Your co-pay. We accept most major credit cards and checks.
Please note that we do not accept credit cards for amounts less than $5.00.
4. All medications you are currently taking
and their original bottles
5. Any past medical records, school or psychological test results, MRI's, CT scans or X-rays
you may have
6. A reliable translator if you do not speak English or Spanish
7. If this is your first visit, you
can save time by downloading the Medical History and Demographic forms from this website (see Download Forms), filling it
out ahead of time and bringing it to your visit
Q: WHAT IF I CANNOT KEEP MY APPOINTMENT?
A: In
order to be fair to other patients who may be waiting for an appointment, please notify us as soon as possible if you cannot
make your appointment. There WILL be a charge for missed appointments which are not cancelled in advance. We will attempt
to notify you by phone several days prior to your appointment so please let us know if your phone number changes.
Q: WHAT IF ONE PARENT OR OTHER FAMILY MEMBER CANNOT MAKE IT TO THE APPOINTMENT BUT WANTS TO KNOW WHAT WAS SAID?
A: Although we try to make every effort that everyone involved has a thorough understanding of your child's medical
condition, we unfortunately do not have the time to repeat what was said during the appointment to other family members who
weren't present. Instead, please bring a list of questions that other family members may have and be sure to take notes during
the appointment that you can share with them later. If you were not at the appointment, please do NOT call the physician to
find out what was said. If you must speak with the physician, please schedule a follow up appointment with your child.
Q: HOW DO I OBTAIN MEDICATION REFILLS?
A: For general medications you may call or preferably, fax
a request to our office and we will call in prescription refills to your pharmacy. Controlled substances (such as Ritalin,
Adderall, Focalin, Metadate, Daytrana, Concerta, Methylin and Dexedrine) cannot be refilled and require a new prescription
every month. In addition, they cannot be called into the pharmacy.
IMPORTANT: Do NOT wait until the last minute
to refill your prescriptions, particularly during hurricane season. Unless your physician states otherwise, DO NOT ABRUPTLY
STOP YOUR MEDICATION! THIS MAY BE VERY DANGEROUS.
REMEMBER: Requests for refills are taken during office hours
only. Please do not call the physician on call to ask for refills since they do not have access to your records. THE ON-CALL
PHYSICIAN WILL NOT REFILL PRESCRIPTIONS UNDER ANY CIRCUMSTANCE. If you have run out of medication, you MUST ask your pharmacy
to give you enough medication to last until the office is open again.
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